5 Days Without
Our ADSL went down for 5 days. Pretty awful occurrence. (Worse still is the realization of how important our high-speed internet connexion has become for mental well-being. But that’s another tale.)
Anyway, we’re back now, thanks to the intervention of an old friend who works at France Telecom. If not for his efficiency (3 hours from first panic call on fifth day without to final resolution) we would have been three weeks without! We would have spent those 3 weeks, making endless calls to FT and to Free (our ADSL provider), who would each, in turn, say it was the fault of the other.
By a strange coincidence, my neighbor, a graphic designer, got his ADSL back on the same day as we did. But he, who didn’t have a good friend up in the FT hierarchy, had spent the full 3 weeks without.